The BioSmart® and CZ Infrared™ Far Infrared Heaters have a 3-year manufacturer's warranty, which includes the infrared heating elements. See our warranty section for more specifics, when you view the details of each heater.

All of our heaters are a modular design which makes servicing very simple and for the most part, easily accomplished by the owner. The heaters have trouble-free solid-state controls, and diagnostic analysis of any problem can be analyzed over the telephone with our technical support team through customer service.  This eliminates the hassle of having to ship your heater to a service center for repair. Easy servicability means down time is minimized and you'll never have to be without your heater.